Repayments

Repayment changes

• Change my repayments - day, frequency, etc.

Payment methods

• Change or update my bank account details
• Change or update my debit or credit card details
• Request our banking details - bank transfer

General advice

• Why did my payment fail?
• What if I am struggling and cannot make a repayment
• What happens if I miss payments
• Why are unscheduled payments being deducted
• How can I personalise my repayment reschedule
• I missed a payment - why am I receiving a "legal" notice
• Can I cancel my Direct Debit Authority
• Make additional repayments
• Processing times

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