Update my personal details
Keeping your details up to date helps us contact you when necessary. If you've moved, changed your phone number, email or updated your name, here’s how to inform us.
HOW TO UPDATE PERSONAL DETAILS
If you are the account holder or an authorised third party, you can request to update your contact details using the form below. Once we receive the form, our team will process your request within 5 business days.
If you are an authorised representative or appointed attorney, please ensure you have registered with us before submitting the form. Find out more HERE.
WHAT HAPPENS NEXT
Once we receive your submission, we will:
- Acknowledge lodgement and provide you with a tracking reference number.
- Reachout if we need further details
- Notify you once the changes have been made
IMPORTANT
Please keep in mind that it takes at least 1 business day for us to process any updates to your repayment schedule after you submit your request. We’re unable to make same-day changes.