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What is a credit enquiry

When you apply for finance with us for a personal loan or payment plan, a credit enquiry is the step where we check your credit report to decide whether to lend you money.

WHAT HAPPENS DURING A CREDIT ENQUIRY

When we make an enquiry with the credit report they provide us a report that contain the following.

  • Your credit history (past loans, credit cards, repayments)

  • Shows if you’ve paid bills on time

  • We see how much debt you already have borrowed

  • Our enquiry itself gets recorded on your credit file

WHY DOES IT MATTER

  • This type of enquiry is known as a hard enquiry

  • It can slightly lower your credit score

  • One or two enquiries is normal and usually fine

  • Many applications or enquiries in a short time can be a red flag 🚩 to lenders

A credit enquiry for a loan is simply part of the approval process—it helps us decide if lending to you is a safe risk.