Am I legally required to repay my loan
When you take out a loan to buy items like a car, appliance, or furniture, or services such as repairs, your responsibility to repay the loan is separate from any problems you might have with the goods or services.
Here’s how it works legally:
Whenever you buy goods or services using financing, there are two main agreements involved.
The first is the Loan Agreement - this is a contract between you and us (the lender). It sets out your commitment to repay the borrowed money, usually with interest, and the terms agreed with us in exchange for us (the lender) paying the seller for the goods or services supplied to you.
The second is the Purchase Contract - a separate agreement between you (the buyer) and the seller (the merchant) for the actual goods or services you're purchasing.
YOUR OBLIGATION TO US
You are legally required to pay us the amount specified in the loan contract. This obligation remains, even if the goods purchased are defective, unsatisfactory, or do not meet your expectations. We have fulfilled our part by providing the funds, so the full amount still remains owed to us.
DISPUTES ABOUT THE GOODS OR SERVICES
Any complaints or disputes regarding the quality, performance, or delivery of goods should be directed to the seller or merchant. If these issues are not resolved, you can seek assistance under consumer protection laws against the seller. To understand the steps for dealing with the seller, please go HERE.
Please note that these matters are between you and the seller and not our responsibility.
IMPORTANT
You must continue repaying the loan in accordance with the terms outlined in the loan agreement, even if you are dissatisfied with the goods or are in the process of negotiating a claim with the merchant. Failure to make payments will result in your loan defaulting, leading to increased debt from late fees and penalty interest, as well as legal action and ultimately adversely affecting your credit record.